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For PMs running discovery and customer interviews

AI meeting assistant for user research and discovery calls

Run customer interviews without losing track of what's been said across 30 calls. Search every interview, surface patterns, and ship requirements grounded in real quotes.

By Raviraj Savaliya, Founder·Updated

PMs run a lot of calls — discovery interviews, stakeholder syncs, design reviews — and good product decisions come from patterns across many of them. Zynapse Meet records, transcribes, and makes every interview searchable so themes emerge instead of getting lost.

What you're dealing with today

Insights buried in 30 customer interview notes

You ran 30 user interviews this quarter. Three months later, you can't find the quote you remember about the onboarding pain point.

Stakeholder calls that contradict each other

Engineering said one thing in last week's sync. Sales remembered it differently in today's call. Which one was the actual commitment?

Spec writing without the source quotes

PRDs feel stronger when backed by customer language. But fishing the right quote out of meeting notes takes hours.

What you get with Zynapse Meet

Searchable corpus of every customer interview

Semantic search across all interviews. 'Onboarding confusion' returns every quote, with speaker and timestamp.

Topic-organized summaries to share in Notion or Linear

Each interview produces a topic-organized summary you can paste into your research doc, ticket, or PRD.

Action items routed back into the roadmap

Commitments from stakeholder syncs get extracted as action items with owners. Paste into Linear or Jira and they're tracked.

Live retrieval during follow-up interviews

When interviewing a second user about the same problem, Zynapse Meet can pull relevant moments from the first user's call into the live dashboard.

Where it shows up in your day

After a discovery interview

Summary lands in your inbox + Slack. Copy quotes into Notion. Themes start emerging by interview five.

Writing a PRD

Search the interview corpus for the specific pain point. Pull verbatim quotes with speaker attribution into the PRD as evidence.

Stakeholder sync

Action items extracted with the speaker who committed. Forward into Linear; nothing falls through.

Frequently asked questions

Can I tag interviews with research themes?

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Today you tag at the project level (every meeting under a project shares context). Interview-level theme tagging is on the roadmap — for now, the semantic search across transcripts is usually enough to surface themes.

Does Zynapse Meet replace tools like Dovetail or Notably?

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Not entirely — Dovetail is purpose-built for tagging and synthesizing qualitative research. Zynapse Meet covers recording, transcription, and searchable storage. Some PMs use Zynapse Meet as the recording layer and Dovetail for synthesis.

Can I export full transcripts?

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Yes — TXT, DOCX, and JSON exports per meeting. Use them in your research repo or analysis tool of choice.

Does this work for design reviews where we share screens?

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Yes for the audio + transcript. We don't OCR the shared screen today, but the spoken context around the design is captured fully.

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